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Government Aid and Services

Home Help      
Home Page > Government Aid and Services > Disaster Assistance

Other Helpful Services and Information

 
  • Employment

    • If you are unemployed due to your employer closing due to the recent floods, you may be eligible for Unemployment Insurance. Visit the Unemployment Insurance website where you may be able to apply for benefits online.

    • Job search assistance services are offered by New Jersey's One-Stop Career Center. For the location of the nearest One Stop Center, call 2-1-1 or search online at their website.

    • The NJ State Department of Labor has three call centers if you need to apply for Unemployment Insurance benefits. There are three re-employment centers in:
      • Hudson (northeast NJ): 201-601-4100
      • Freehold (northewest NJ and central NJ): 732-761-2020
      • Cumberland (southern NJ): 856-507-2340

        OR file online at the NJ State Department of Labor's website.

  • Document Replacement

    • NJ Drivers License or ID
      Flood victims who wish to obtain a New Jersey Drivers License or ID will be required to meet the New Jersey documentation requirements. Visit the State of New Jersey's Motor Vehicle Commission website to download forms for new registration or driver's license.

    • Social Security Card
      Anyone receiving Social Security payments that have been interrupted can go to any Social Security office to get an emergency payment. For information about changing mailing addresses, obtaining a new card, direct deposit, or locating the nearest Social Security office, call 1-800-772-1213 or visit Social Security Online.

    • Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI)
      Flood victims who already receive SSI and SSDI should contact the Social Security Administration directly at (800) 772-1213 to learn how checks may be reissued, cards replaced or to report a change in address.

  • Pets – Once you and your pets return to your home, be careful about allowing your pets outdoors unattended and off-leash. The floods may have altered familiar scents and landmarks and your pet could easily get confused and become lost.

    In addition, sharp objects, downed electric lines, fallen trees and other debris or contaminated water could present real danger to your pet. Raccoons, skunks or other wild animals may have entered the area and could present danger to your pets.

    If any animals are lost during the disaster, contact veterinarians, humane societies, pet shelters, and other facilities that might house animals. Be prepared to identify and document ownership when claiming lost livestock. The United States Department of Agriculture Missing Pet Network website.

  • Flood Water Clean-up – In an emergency call 911. If you, a family member or others are in immediate danger or your property is threatened by flood, fire or downed power lines call 911 immediately. For general information, contact NJ Office of Emergency Management or contact the Center for Disease Control.

    Inside the Home Clean-up

    • Keep children and pets out of the affected area until cleanup has been completed.
    • Wear rubber boots, rubber gloves, and goggles during cleanup of affected area.
    • Remove and discard items that cannot be washed and disinfected (such as, mattresses, carpeting, carpet padding, rugs, upholstered furniture, cosmetics, stuffed animals, baby toys, pillows, foam-rubber items, books, wall coverings, and most paper products).
    • Remove and discard drywall and insulation that has been contaminated with sewage or flood waters.
    • Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furniture, countertops, appliances, sinks, and other plumbing fixtures) with hot water and laundry or dish detergent.
    • Help the drying process by using fans, air conditioning units, and dehumidifiers.
    • After completing the cleanup, wash your hands with soap and water. Use water that has been boiled for 1 minute (allow the water to cool before washing your hands).
    • Or you may use water that has been disinfected for personal hygiene use (solution of ? teaspoon of household bleach per 1 gallon of water). Let it stand for 30 minutes. If the water is cloudy, use a solution of ¼ teaspoon of household bleach per 1 gallon of water.
    • Wash all clothes worn during the cleanup in hot water and detergent. These clothes should be washed separately from uncontaminated clothes and linens.
    • Wash clothes contaminated with flood or sewage water in hot water and detergent. It is recommended that a Laundromat be used for washing large quantities of clothes and linens until your onsite waste-water system has been professionally inspected and serviced.
    • Seek immediate medical attention if you become injured or ill.

  • Utilities – To report problems with utilities or when utilities need to be shut off during reconstruction, please refer to the following numbers:

    • Help with Electrical Service

      Sussex, Passaic, Morris, Warren and Hunterdon Counties:
      First Energy (JCP&L)
      1-888-478-2300
      1-800-662-3115 (general info)
      TTY 1-800-221-0479

      Parts of Passaic and Bergen Counties:
      Orange and Rockland
      1-877-434-4100

      Mercer, Essex and Bergen Counties:
      Public Service Electric & Gas
      1-800-436-7734 (general information)
      1-800-357-2262 (payment assistance) 

      Gloucester County:
      Atlantic City Electric
      1-800-833-7476
      TTY 1-800-822-1200

    • Natural Gas

      Sussex, Warren and Hunterdon Counties:
      NUI/Elizabethtown Gas
      1-800-242-5830

      Mercer, Essex and Bergen Counties:
      Public Service Electric & Gas
      1-800-436-7734 (general information)
      1-800-357-2262 (payment assistance)

      Morris County:
      NJ Natural Gas Company
      1-800-221-0051
      TTY 1-800-223-0024

    • Phone Issues

      AT&T
      1-800-288-2747

      Verizon
      1-800-427-9977
      TTY 1-800-974-6006

      Sprint
      1-800-788-3600

    • Water Supply Problems

      Hunterdon, Warren, Morris, Essex, Bergen, Passaic and Sussex Counties:
      Water North
      1-973-656-4099

      Mercer County:
      Water Central
      1-609-584-4200

      Gloucester County:
      Water South
      1-856-614-3655

      Warren County:
      Aqua NJ Water Company
      1-908-859-4800

  • County Flood Resources Contact Information

County Flood Resources
County
Service
Agency Name
Contact Information
Eligibility, Reqiurements, Etc.
Bergen
Food
Loaves and Fishes
66 Palisades Ave., Garfield
973-253-8557
3rd Saturday, 10:00am to 12:00pm
Center for Food Action
316 First Street, Hackensack
201-883-9375
MO-TH, 9:30am to 3:00pm; FR., 9:30am to 2:00pm
Volunteer
Volunteer Center of Bergen County
201-489-9454
Document Replacement
County Clerk
United Way/Unmet Needs
United Way of Bergen County
201-261-2806
United Way Compassion Fund. Call 2-1-1 for information
Mold Problem
Bergen County Dept. of Health
201-634-2780
Legal Services
Northeast New Jersey Legal Services
61 Kansas Street, Hackensack
201-487-2166
County Assistance Program
Board of Social Services
216 Rt. 17 N., Rochelle Park
201-368-7677 or
Bergen Co. Board of Social Services
MO, W, TH, FR, 8:00am to 4:30pm; TU, 8:00am to 8:00pm
Burlington
Document Replacement
County Clerk
609-265-5122 or
County Clerk website
 
United Way
United Way of Burlington County
609-267-4500
 
Mold Problem
Burlington County Health Deptartment
609- 265-5543
 
Legal Services
South Jersey Legal Services
107 High Street, Mt. Holly
609-261-1088
 
County Assistance Program
Board of Social Services
795 Woodlane Rd., Westhampton
MO, W, FR, 8:00am to 5:30pm; TU & TH, 8:00am to 6:30pm
Essex
Document Replacement
County Clerk
 
United Way
United Way of Essex and West Hudson
973-624-8300
 
Mold Problem
Essex County Regional Health Commission
973-325-3212
 
Legal Services
Essex-Newark Legal Services
5 Commerce Street, 2nd Floor, Newark
973-824-3000 or 973-624-4500
 
County Assistance Program
Citizen Service Center
18 Rector Street, Newark
973-733-2468
MO, TU, TH, FR, 7:30am to 4:00pm; W, 7:30am to 7:00pm; SA, 9:00am to 12:00pm
Hudson
Document Replacement
County Clerk
201-795-2116
United Way
United Way of Hudson County
201-434-2625
Mold Problem
Hudson County Regional Health Commission
201-223-1133
Legal Services
Northeast New Jersey Legal Services
574 Summit Ave., Jersey City
201-792-6363
County Assistance Program
Board of Social Services
94 Washington Street, Hoboken
201-420-2012
Middlesex
Document Replacement
County Clerk
United Way
United Way of Central Jersey
732-247-3727
Mold Problem
Middlesex County Public Health Department
732-745-8481
Legal Services
Central Jersey Legal Services
317 George Suite 201, New Brunswick
732-249-7600 or
313 State Street, Suite 308, Perth Amboy
732-324-1613
County Assistance Program
Dept. of Human Services
JFK Square, Bayard & Kilpatrick Streets, New Brunswick
732-745-3500
MO-FR, 8:30am to 4:15pm
Morris
Document Replacement
County Clerk
973-285-6120
United Way
United Way of Morris County
973-993-1160
Mold Problem
Morris County Health Department
973-631-5485
Legal Services
Legal Services of Northwest New Jersey
30 Schuyler Place, 2nd Floor, P.O. Box 900, Morristown
973-285-6911
County Assistance Program
Dept. of Human Services
340 W. Hanover Ave., Morristown
973-326-7800
MO-FR, 8:30am to 4:30pm
Passaic
Food
CUMAC/ECHO
223 Ellison St, Paterson
973-742-5518
MO-FR, 8:30am to 1:30pm
Father English Community Center
435 Main Street, Paterson
973-881-0127
MO-FR, 8:30am to 12:00pm. Familes must register.
Love of Jesus Church
385 Boulevard, Paterson
W, 10:00am to 12:00pm
Hispanic Multi-Purpose Service Center
911 E 23rd St, Paterson
MO, W, TH, 1:00pm to 3:00pm
Catholic Charities
Clothing/Furniture
Father English Community Center
435 Main Street, Paterson
973-881-0127
Hispanic Multi-Purpose Service Center
911 E 23rd St, Paterson
Clothes, Furniture
Volunteers
United Way of Passaic County
973-279-8900, Ext. 206
Document Replacement
County Clerk
973-225-3625
United Way
United Way of Passaic County
973-279-8900
Mold Problem
Passaic County Health Department
973-225-3644
Cleaning Supplies
American Red Cross
Service Center, PNC Building, 1 Garrett Mountain Plaza
(off Rt. 80 at Squirrelroad exit)
Legal Services
Northeast New Jersey Legal Services
152 Market Street, Paterson
973-523-2900
County Assistance Program
Board of Social Services
80 Hamilton Street, Paterson
973-991-0100
MO-FR, 7:30am to 4:30pm
Somerset
Housing
Somerset County Board of Social Services
908-526-8800
Catholic Charities
908-722-1881
Somerset County Coalition of Affordable Housing
908-704-9235
 
Home/Sharing Program
908-526-4663
Food
Food Bank Network of Somerset County
9 Easy Street, Bound Brook (Off Chimney Rock Road)
732-560-1813
M-F, 9:00am to 4:00pm
Franklin Township Food Bank
Millstone Road, Somerset
732-246-0009
MO-TH, 12:00pm to 3:00pm; SA, 10:00am to 12:00pm, Client Services
M-TH, 10:00am to 3:00pm and SA 10:00am to 12:00pm, Donations Accepted
Salvation Army
108 Hamilton Street
Clean-up
Somerset County United Way
908-253-6520
Leave name and contact number and call will be returned
Volunteer
To volunteer in Bound Brook
To volunteer in Manville
Document Replacement
County Clerk
908-231-7006
United Way
Somerset County United Way
908-253-6520
Mold Problem
Somerset County Division of Health
908-231-7155
Legal Services
Legal Services of Northwest New Jersey
34 West Main Street, Suite 301, Somerville
908-231-0840
County Assistance Program
Board of Social Services
73 East High Street, Somerville
908-526-8800
MO-FR, 8:15am to 6:00pm
Union
Document Replacement
County Clerk
908-527-4794
United Way
United Way of Greater Union County
908-353-7171
Mold Problem
Union County Bureau of Environmental Health Enforcement
908-654-9890
Legal Services
Central Jersey Legal Services
60 Prince Street, Elizabeth
908-354-4340
County Assistance Program
Board of Social Services
Elizabeth - 908-965-2700
Plainfield - 908-791-7000

For a complete listing of all the available disaster assistance programs, see FEMA's Disaster Recovery Center Locator.

FEMA Disaster Assistance Frequently Asked Questions.

FEMA Frequently Asked Questions on Citizenship/Immigration

What are FEMA's citizenship/immigration requirements?

  • You must be a U.S. Citizen, Non-Citizen National, or a Qualified Alien in order to be eligible for FEMA cash assistance programs: Individuals and Households Program Assistance and Disaster Unemployment Assistance.
  • A Qualified Alien includes anyone with legal permanent residence (?green card?).
  • You will be asked to sign a Declaration and Release (FEMA Form 90-69 B) that you are a U.S. Citizen, Non-Citizen National, or a Qualified Alien.
  • If you cannot sign the Declaration and Release, another adult household member who is eligible can sign it and no information regarding your status will be gathered.
  • If you cannot sign the Declaration and Release but you have a minor child who is a U.S. Citizen or a Qualified Alien residing with you, you can apply for assistance on your child's behalf and no information regarding your status will be gathered. You will be asked to sign a declaration that your child is a U.S. Citizen, Non-Citizen National, or a Qualified Alien.
  • You do not have to be a U.S. Citizen or a Qualified Alien for Crisis Counseling or Disaster Legal Services or for other short-term, non-cash emergency assistance.

If I am an undocumented immigrant, am I eligible for assistance for disaster-related needs?

  • Yes, you may be eligible under many different programs run by state and local agencies and voluntary agencies for various types of cash assistance.

If I am an undocumented immigrant, am I eligible for any assistance from FEMA?

  • You may be eligible for short-term, non-cash, emergency aid provided by FEMA.
  • You will not be personally eligible for FEMA cash assistance programs (Individuals and Households Program Assistance); however, you may apply on behalf of your U.S. citizen child, or another adult household member may qualify the household for assistance.
  • Even if you or your family does not qualify for FEMA cash assistance (Individuals and Households Program Assistance), please call FEMA at 1-800-621-3362 or 1-800-462-7585 (TTY for hearing/speech-impaired) for information and to be referred to other programs that can assist you regardless of your immigration status.

If I am an undocumented immigrant, can I apply on behalf of my child who was born in the United States?

  • You can apply on behalf of your minor child (under 18 years of age) for FEMA cash assistance (Individuals and Households Program Assistance) if you live together.
  • You will not have to provide any information on your immigration status or sign any documents regarding your status.

Do I need a Social Security Number to register for FEMA cash assistance (Individual and Households Program Assistance)?

  • If you are applying on your minor child's behalf, you should provide his/her Social Security Number.

If I have a Social Security Number, am I eligible for FEMA cash assistance (Individuals and Households Program Assistance) as a "Qualified Alien"?

  • Not necessarily, because having a Social Security Number does not automatically mean that you are a Qualified Alien. You may be legally present in the U.S. and have a Social Security Number, but not be a Qualified Alien.

 

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